DXFactor
As someone who’s spent over two decades helping fitness brands grow, I’ve seen how cancellations — when left unmanaged — can quietly eat into profitability and morale. It’s not just about lost members. It’s lost revenue, lost time, and a lot of manual work no one wants to do.
That’s why I’ve been proud to work with DXFactor. Their latest work with my own gym – Method Gym, shows what’s possible when you don’t just comply with the new Click to Cancel legislation — you turn it into an opportunity for Click to Save.
In less than a month, Method saved 7.03% of members who initiated cancellation, retained $1,889.46 in monthly dues, and freed up over 23 hours of staff time — just by automating what was once a messy, manual workflow and process.
The result? Not just higher retention and operational savings, but a dramatically improved member experience at a moment that often defines how your brand is remembered
If you’re ready to rethink how your gym handles cancellations — and want to ensure every member gets a save offer automatically — I’d strongly encourage you to reach out to Ron Benamor or Dharmesh Trivedi at DXFactor. The gains are real, the setup is fast, and the impact speaks for itself.
Special thanks to Michael Semler, Jay Momaya, Harshil Shah, Priyank Shah, and the entire DX Factor team.
