Insights

View the latest news and updates from the forefront of the fitness, wellness, and beauty industries

  • Two people engage in a powerful indoor battle rope workout, showcasing strength and energy.
    Article

    HIT ME!

    HIT ME! It has been a week since the Health & Fitness Association tradeshow and convention. Kudos to the team at HFA for producing one…

  • Black kettlebells lined up in a gym, ready for fitness training.
    Article

    FIBO 2025 in Cologne: The World’s Largest Fitness and Wellness Trade Show

    FIBO 2025 in Cologne: The World’s Largest Fitness and Wellness Trade Show Just back from FIBO 2025 in Cologne — the world’s largest fitness and…

  • Smiling woman preparing fresh fruit in a sunlit kitchen, embodying a healthy lifestyle.
    Article

    Big Chains Sell Access. You Sell Impact.

    Big Chains Sell Access. You Sell Impact. I recently spoke to a regional gym operator who was quite concerned about a national franchise that was…

  • A modern cashless payment system using a tablet and card for seamless transactions.
    Podcast

    Billing Performance vs. Revenue Cycle Management

    Billing Performance vs. Revenue Cycle Management: Know the Difference, Track Them Both If you own or operate a gym, one of the most important, and…

  • Exploded view of smartphone components showcasing intricate technological design.
    Article

    Let’s Talk About Collections and A.I.

    Let’s Talk About Collections and A.I. The fitness industry has long leaned on people—front desk staff, call centers, and third-party agencies—to recover failed payments. It’s…

  • A close-up shot of a hand offering a blue debit card for payment.
    Article

    Are You Paying Unnecessary Fees on Your Credit Card Processing Statement?

    Are You Paying Unnecessary Fees on Your Credit Card Processing Statement? If you’re not regularly reviewing your merchant statements, you could be missing some avoidable…

  • A woman engages in an intense leg press workout at the gym, showcasing strength and fitness.
    Article

    DXFactor

    DXFactor As someone who’s spent over two decades helping fitness brands grow, I’ve seen how cancellations — when left unmanaged — can quietly eat into…

  • Close-up of a vintage handwritten ledger detailing financial records and accounts.
    Article

    Burpees won’t fix your balance sheet!

    Burpees won’t fix your balance sheet! Everyone in fitness is talking about using AI to improve the member experience. But what about using AI to…

  • Laptop displaying charts and graphs with tablet calendar for data analysis and planning.
    Article

    Just because the FTC paused “Click to Cancel” doesn’t mean you should

    Just because the FTC paused “Click to Cancel” doesn’t mean you should Yes, the regulation may no longer be mandatory—but that doesn’t mean offering an…

  • A smartphone displaying 'Hello' on a wooden surface, showcasing modern technology.
    Article

    The Goodbye Starts at Hello

    The Goodbye Starts at Hello Too often, onboarding is treated as a checklist—forms, waivers, a quick tour, and a “good luck.” But if that’s the…

  • Serene night landscape with a solitary tree reflecting in calm waters beneath a starry sky.
    Article

    Where Loneliness Ends and Community Begins

    Where loneliness ends and community begins—that’s the true power of HALO The World Health Organization has declared loneliness a global public health threat—on par with…

  • Close-up of a businessman extending hand for a handshake, symbolizing agreement and partnership.
    Article

    Stop Picking Software Based on Demos That Dazzle Instead of Deliver

    Stop Picking Software Based on Demos That Dazzle Instead of Deliver I’d love people to share their thoughts and stories here so read on and…

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